Contact CaratVella

Let’s create something meaningful.

Whether you’re choosing a piece, planning for a special occasion or exploring a custom design, tell us what you have in mind.

Talk with CaratVella.

Choose the way that suits you best. For jewelry inquiries and custom requests, you can reach us by e-mail, WhatsApp or phone.

For jewelry inquiries, custom requests and order-related questions.

+86 182 6094 0922

Message us directly about a style, custom idea or jewelry request.

Monday–Friday, 9:00–18:00 China Standard Time.

Your request

Share the style, occasion or idea you have in mind. We’ll review your request and reply by e-mail.

We keep your details private and use them only to respond to your request.

Visit CaratVella

For in-person visits, please contact us in advance so we can arrange a suitable time to meet and discuss your jewelry needs.

CaratVella Unit 1818, Building 11, Cloud Park Bantian, Longgang District Shenzhen 518129, China

Appointments allow us to give each visit the time and attention it deserves.